Shipping policy
Shipping Policy
At Global Sky Diamonds, we take great care to ensure that your order is shipped securely, discreetly, and in a timely manner.
Processing Time
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Orders are processed within 1–3 business days unless stated otherwise on the product page.
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Custom and made-to-order jewelry may require 7–14 business days for production before shipping.
Shipping Methods & Carriers
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We ship via insured and trackable services such as FedEx, UPS, or USPS Priority.
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Signature confirmation is required upon delivery for all orders.
Shipping Rates
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Free shipping on all domestic U.S. orders over $500.
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Expedited and international shipping options are available at checkout.
Domestic Delivery Times
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Standard shipping: 2–5 business days
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Expedited shipping: 1–2 business days
International Shipping
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We offer secure worldwide shipping to select countries.
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Buyer is responsible for any applicable customs duties, VAT, or import taxes.
Order Tracking
Once your item has shipped, you will receive a confirmation email with tracking information.
Lost or Stolen Packages
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All packages are fully insured.
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If your package is lost or stolen in transit, please contact us at support@globalskydiamond.com immediately. We will assist you in filing a claim and resolving the issue.
In-Store Pickup
In-store pickup is available at:
📍 44 W 47th St, Booth GF-10, New York, NY 10036
Please contact us to schedule a pickup time.
Questions or Special Requests
Email us at support@globalskydiamond.com before placing your order if you need expedited production, alternative shipping methods, or special handling instructions.